Free Technical Support Options
The Paper Tiger Knowledge Base & Email Support
Our Knowledge Base has resources to aid you with any issues you might be having with The Paper Tiger Software. This resource is free and is provided so that you can self-support any issues that you may be having.
Access our Online Knowledge Base
E-Mail Support
To help you get up and running quickly and smoothly, FREE installation and upgrade support is available for The Paper Tiger. You can expect a response within 48 business hours.
Make sure to consult our Support Policy to determine your eligibility for support. If support is not offered for your version of the software, you will need to upgrade to the most current release in order to get technical support.
Open a Support Ticket!
Paid Technical Support Options
Pay-Per-Minute Telephone Support
The Paper Tiger technical support is available on a per-call basis for $2.99 per minute 24 hours a day, seven days a week.
Make sure to consult our Support Policy to determine your eligibility for support. If support is not offered for your version of the software, you will need to upgrade to the most current release in order to get technical support.
Please call 1-888-275-9811 for assistance.
Single Incident Telephone Support
If the Pay-Per-Call service is not for you, we offer a per-incident support contract. This means that you pay a flat fee of $49.95 and we will work with you on solving ANY issue until it is resolved.
Make sure to consult our Support Policy to determine your eligibility for support. If support is not offered for your version of the software, you will need to upgrade to the most current release in order to get technical support.
- Purchase the contract using the link below or by calling 866-701-1561 during regular business hours
- Get your Order ID from the email order confirmation that you receive after purchasing the contract
- You will receive additional instructions and the number to call in an email following your receipt, check your Spam mailbox if you don't receive it or Contact our Customer Service Department.
Note: Support Policies and pricing are subject to change at any time without notice. Support is available only to registered users of currently supported versions of the software.
