Uninstall and Reinstall Paper Tiger

Below are the directions to uninstall XXXX version 4.1 in the Old system:

I) Uninstall Paper Tiger XXXX version 4.1.X:

1. Open the Windows Control Panel (Click Start, then click Control Panel).

2. Open Add/Remove Programs or Programs and Features

3. From the listing, select "The Paper Tiger XXXX 4.1".

4. Click Change/Remove or Right-click the entry and select Uninstall

5. Follow all prompts to complete the process.

II) After uninstalling the Paper Tiger XXXX 4.1, remove the instance within the registry:

1. Start -> Run

2. Enter "regedit" and click OK

3. On the left pane, navigate to the following key (folder): "HKEY_CURRENT_USER\Software\VB and VBA Program Settings"

4. Under this key (folder), you will see the following key (folder): “The Paper Tiger XXXX Version 4.1"

5. Right-click on key (folder) and select Delete.

6. Close the Windows Registry editor.

III.) Uninstall SQL Server 2005 Instance:

1. Open the Windows Control Panel (Click Start, then click Control Panel).

2. Open Add/Remove Programs or Programs and Features

3. From the listing, select "Microsoft SQL Server 2005".

4. Click Change/Remove or Right-click the entry and select Uninstall.

5. Select the PTXXXX41 (Database Engine) entry and click Next

6. Follow all prompts to complete the process.

Below are the directions to install Paper Tiger in the new system:

Install Paper Tiger professional software/SQL Server 2005 Instance. You can find the latest build by going to our software update page. On that page you will need to select the product edition and build version that you have to receive links to the pertinent installation documents for each version (Basic, Professional, and Network) of Paper Tiger Filing System Software.

1. Be sure to log on as the Windows Administrator (recommended) or with an account that has administrative rights (the Paper Tiger software must be installed by an Administrator)

2. Disable any anti-virus software along with any other running programs that may interfere with the installation process

3. Download and Save the latest installer

4. Click on the EXE to begin the setup process.

5. Progress with setup normally.

6. Restart the system if prompted.

Note: XXXX indicates the version Professional/Basic.


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