About The Monticello Corporation

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Contact Us

Mailing Address

The Monticello Corporation
PO Box 190645
Atlanta, GA 31119

Phone

Toll Free: 866-701-1561

Int'l: +1 404-478-6413

Fax: 815-331-5270



Email/web

Email: frontdesk@thepapertiger.com

Support: support@thepapertiger.com

Twitter: @papertigersoft

The Monticello Corporation

Privacy Policy


Last updated: June 17, 2015

The Monticello Corporation, the makers of Paper Tiger software, values your privacy in your personal information and content that you store in our software service. This Privacy Policy explains what information we collect about you and why. We will always maintain our commitment to respect your privacy.

1. Information Collection

You may view some areas of our website and sign up for a no-risk 10-day trial of Paper Tiger desktop software or free plan of Paper Tiger Online software as a service (SaaS). We collect information such as your name, address and email. We use this information to create and support your Paper Tiger account, and to contact you about the services on our site in which you have expressed interest. This information will also show in your user profile.

You may have the option to provide demographic information (such as income level and gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and billing address) and financial information (such as credit card number, expiration date, CID number, etc.).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. We use third-party payment processors and therefore have limited information about your payment transactions.

When you register for www.thepapertiger.com you will receive a short welcome email. If you opt to receive newsletters from us, you will receive regularly scheduled weekly emails. As a paid subscriber, you will receive emails regarding your account status, receipts and billing.

We will not use the information that you input into Paper Tiger software in any way, shape, or form. We will never modify or alter the data you input into Paper Tiger software in any way. You are totally responsible for your own data. The Monticello Corporation (www.thepapertiger.com) maintains scheduled backup through our IT systems provider. In addition, any other material you provide us will be held in the strictest confidence.

In addition, we do not collect personally identifiable information about you except when you specifically provide this information on a voluntary basis. We will make every effort to ensure that whatever information you provide will be maintained in a secure environment.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users'movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

Cookies

"Cookies" are small text files a website can use to recognize repeat users. They usually include an anonymous unique identifier. A cookie cannot retrieve any other data from your hard drive. The Monticello Corporation (www.thepapertiger.com) uses cookies to recognize visitors and more quickly provide personalized content, to assist with user authentication, or grant you unimpeded access to the website. With cookies enabled, you will not need to fill in password or contact information.

Information gathered through cookies also helps us measure use of our website. Cookie data allow us to track usage behavior and compile data that we can use to improve the site. This data will be used in aggregate form; no specific users will be tracked.

Cookies are also collected in our Affiliate Program, so if you have been referred by an affiliate, and you would have come to our site through their affiliate link, you will be assigned to their affiliate connection.

Generally, cookies work by assigning a unique number to the user that has no meaning outside of the website that he or she is visiting. You can easily turn off cookies. Most browsers have a feature that allows the user to refuse cookies or issues a warning when cookies are being sent. However, our site will not function properly without cookies. Enabling cookies ensures a smooth, efficient visit to our website.

We use a third-party tracking service that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate to capture usage and volume statistics to help us improve our site. We have no access or control over these cookies. We may also include tracking in our newsletters to determine whether the messages were opened and the links were actually clicked.

This privacy statement covers the use of cookies by The Monticello Corporation (www.thepapertiger.com) only and does not cover the use of cookies by any third party.

2. Information Use

The Monticello Corporation (www.thepapertiger.com) reserves the right to perform statistical analyses of user behavior and characteristics. We do this in order to measure interest in and use of the various areas of the website.

The Monticello Corporation (www.thepapertiger.com) collects IP addresses for system administration and record keeping. Your IP address is automatically assigned to your computer when you use the World Wide Web. Our servers record incoming IP addresses. The IP addresses are analyzed only in aggregate; no connection is made between you and your computer's IP address. By tracking IP addresses, we can determine which sites refer the most people to www.thepapertiger.com. (Think of an IP address like your zip code; it tells us in general terms where you're from.)

Communications from the Site

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. We consider your acceptance of the Privacy Policy as your acceptance of our offer to send you these emails. Out of respect for your privacy, we provide you a way to unsubscribe.

Opting Out

Upon request, The Monticello Corporation www.thepapertiger.com will allow any user to opt out of our newsletter communications. In each communication from us you will find a link to unsubscribe. You can opt out by simply clicking this unsubscribe link.

You will continue to receive essential service-related and account-related information, even if you unsubscribe from promotional and newsletter emails.

Surveys or Contests

From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

We use this information to notify contest winners and to monitor site traffic or personalize the site (in the case of anonymous information collected in surveys).

Testimonials

We post testimonials from time-to-time. If you send us a testimonial, we will assume that you are giving us permission to use your comments on our website and in our marketing materials.

Sharing Information

Service Providers

We use other third parties to provide billing services on our site. When you purchase a service from us, we will share contact and credit card information as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose including their own marketing purposes.

We do not sell or rent your information. Only the necessary information is shared from actions you take or request to share information when requesting additional help or support from our technical support personnel or from the affiliates who have been certified Paper Tiger experts and who are listed on our site as independent contractors.

Links to Other Sites

This website may contain links to other sites that are not owned or controlled by The Monticello Corporation (www.thepapertiger.com). Please be aware that we, The Monticello Corporation (www.thepapertiger.com), are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our website and to read the privacy statements of each and every website that collects personally identifiable information.

This privacy statement applies only to information collected by this website.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our website or by emailing our Customer Support at sales@thepapertiger.com or by contacting us by telephone or postal mail at the contact information listed below.

Information and content that you input into your Paper Tiger Online database is stored on server data center located in the United States. When you input information into your database, you are confirming your consent to such information being transmitted and hosted in the United States. If you cancel and stop using Paper Tiger Online, the data you have entered into the software will be permanently deleted from our servers within 30 days of cancellation. We will retain on our servers account information from you such as name, address, email and financial/accounting information.

If you use the desktop version of Paper Tiger, your database is only stored locally on your computer in which Paper Tiger has been installed. The security of the information stored locally in the Paper Tiger software installed on your computing device is dependent upon you making use of the security features on your device.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

General Security Policy

The Monticello Corporation (www.thepapertiger.com) is aware of your privacy concerns and strives to collect only as much data as is required to make your Paper Tiger software experience as efficient and satisfying as possible.

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security during transmission between you and us. Accordingly, you acknowledge that you use Paper Tiger software at your own risk.

If you have any questions about security on our Website, you can send email to us at sales@thepapertiger.com.

Changes in this Privacy Statement

We reserve the right to modify our privacy policy, as circumstances warrant. If we change our privacy policy, we will post the changes on the website and in other places that you frequent while using our products such as the application Dashboard so that you are aware of the new policy.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: privacy@thepapertiger.com